Policy on Handling Enquiries
Request details
Date received:
10/01/2012
Request code:
FoI/001142
Request received from:
Other NHS Trust
Request description:
Policy on Handling Enquiries
Question
Do you have a written policy on handling enquiries (either by telephone or in person including the police) about patients;
a) In your Emergency Department
b) In your Hospital?
Response
I have enclosed the Trust’s ‘Guidance on Disclosing Information to the Police’ (enclosure01) and the ‘Communications and Engagement Strategy’ (enclosure 02)