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North Cumbria University Hospitals - Caring for North Cumbria

Home > About us > Freedom of information > Disclosure log > Catering and patient meals

Catering and patient meals

Request details

Date received:

  16/12/2009

Request code:

  FOI:000675

Request received from:

  Private Individual

Request description:

  Catering - Patient Meals

Question

1. Who provides catering for inpatients in your Hospitals?

2. How many complaints did you received about catering provision in the last year (or whatever recent time-frame is convenient) and what are the nature of these complaints?

Also,

3. Can I have a copy of the contract for catering provision or details of how much money this contract is for?

Response

  1. At West Cumberland Hospital, the service is provided in-house. At the Cumberland Infirmary this is provided through Interserve (PFI contractor on site) who contracts the main hot meals to: Tillery Valley, Cwmtillery Industrial Estate, Abertillery, South Wales NP13 1LZ. The rest of the meals are provided by Interserve FM.
  2. During the period 01/12/2008 to 31/11/2009, the Trust has received no complaints regarding the catering provision.
  3. I have enclosed the Catering Service Level Agreement document (enclosure 01)

Enclosure 01 - Catering Service Level Agreement