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Question

What is the name & official title of the Director responsible for Information Technology deployments?
What is the name & official title of the person responsible for defining your Data, Voice, Video and Conferencing requirements? (Data, Voice, Video, Conferencing)
Will plans to rationalize buildings drive changes to your communications infrastructure during the next 12 months?
What is your Unified Communications Strategy?
If you have a separate PBX (Traditional Voice) network, what is your strategy to replace it?
How much are you paying for moves, adds & changes to your telephony system on a monthly basis?
What VoIP projects have been identified within the next 12 months?
How many connected users do you have and how many sites are these users distributed over?
What software based solutions are you considering for future voice requirements?
How much are you paying for Bandwidth provision per annum and with which provider?
Who is your primary Data Network (LAN/WAN) vendor?
Do you plan to refresh your Data Network in the next 12 months?
What is the value of your support contract for your Data Network and when is the renewal date?
Have you any plans to deploy Wireless LAN or a Contact Centre within your current infrastructure?
When is the support contact renewal date for your managed Firewalls for security?
If you outsource audio conferencing to a 3rd Party, what is your monthly cost incurred?

Response

Mark Thomas, Director of IM&T.
For Data and ICT security; Mark Thomas, Director of IM&T. For Voice and Conferencing: Alan Davidson, Director of Estates and Facilities. For Video: Alan Davidson and Mark Thomas.
Plans to rationalise building will not drive changes to our communications infrastructure.
Our Unified Communications Strategy is currently under discussion.
There is a medium term plan to centralise voice comms at one site, location to be identified. As both switches can talk to each other at present, compatibility is not an issue.
The vast majority of work is done in house and as such is recharged at our standard hourly rate of £15.00 per hour.
None.
The Trust has 4000 connected users, over two sites.
Future voice requirements would be needs led, not software dependent.
The Trust has 1GB provision through the Connection for Health (CfH) Contract.
The Trust’s primary Data Network vendor is C&W, through the CfH Contract.
The Trust does not plan to refresh our Data Network in the next 12 months.
The value of the Trust’s support contract for Data Network is £660,000 over five years.
The Trust does not have any plans to deploy Wireless LAN or a Contact Centre within our current infrastructure.
24/01/2011.
Audio conferencing is either in house, or via pow-wow now at 6p per minute. Costs per month are not available as it is used intermittently, but do not exceed £100.00 per month.