Our values

We recognise that our values and behaviours are central to how we embed governance, risk and quality in our activities and day-to-day responsibilities.

Our values are to:

Embed quality and safety at the heart of everything we do
To achieve this we will:

• Treat our patients, the public and each other with honesty and openness
• Promote and protect each individual's right to be treated with dignity and respect
• Measure and continuously improve the standards of safety and quality delivered to our patients
• Provide a safe and clean environment that promotes patients' comfort and well-being
• Support and develop our staff to deliver and achieve the best possible standards of care
• Measure and improve the experience of our patients and our staff
• Be polite, courteous and non-judgmental in our communication and engagement with each other
• be caring, compassionate and kind to others

Deliver excellence at every turn
To achieve this we will:

• Ensure we use our resources in the most efficient way
• Strive to get the basics right, first time, every time
• Practice efficient and effective team working by committing to achieving common goals in every team and department
• Encourage involvement and ownership
• Use evidence, best practice and innovation to develop our services for the future
• Learn from our mistakes
• Celebrate and encourage excellence across our organisation and build pride in our reputation
• Be responsible and accountable for our own and collective actions