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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

Home > FAQ > What if I cannot keep my clinic appointment?

What if I cannot keep my clinic appointment?

Question:
What if I cannot keep my clinic appointment?
Answer:

Every journey costs us, the NHS and the hospital time and money.  If you are not going to attend your appointment for whatever reason, please let the hospital clinic know, and also let them know that your ambulance journey will need to be cancelled, or you can inform us direct using the same number above.

The hospital will inform the ambulance service of your cancellation.  This will then allow us to use your seat for another patient. This will not affect any future bookings that are made for you.