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North Cumbria University Hospitals NHS Trust - 70 years of the NHS


Home > News > North Cumbria's hospitals achieve 5 highest standards of care

North Cumbria's hospitals achieve 5 highest standards of care

Posted on Thursday 28th June 2012

Hospitals in North Cumbria are providing care, treatment and support which meet the needs of patients, hospital regulator the Care Quality Commission (CQC) said today.

The CQC has published a comprehensive ‘snapshot; of the performance of health and social care providers in England based on unannounced inspections of over 14,000 locations including the Cumberland Infirmary in Carlisle and the West Cumberland Hospital in Whitehaven.

The Care Quality Commission is the independent regulator of health and social care in England and made sure that care in hospitals meets government standards of quality and safety – the standards everyone should expect whenever or wherever they receive care.

The report shows how the Cumberland Infirmary and West Cumberland Hospital have achieved the maximum assessment requirements and are performing against the essential standards of quality and safety required by law.

Both hospitals received unannounced inspection visits from CQC inspectors last year.

Following the visits the inspectors said both hospitals had achieved the following:

  • Standards of treating people with respect and involving them in their care 
  • Standards of providing care, treatment and support meets people’s needs
  • Standards of caring for people safely and protecting them from harm
  • Standards of staffing
  • Standards of management

Chris Platton, Acting Director of Nursing and Quality, said: “We are absolutely thrilled with these results which pay credit to the clinical and nursing staff who have ensured that the care they provide to our patients meets the national standard. We hope our staff are proud of what they have achieved.

“Patient quality and safety is the number one priority of this Trust and this independent confirmation from external assessment by our regulator shows that our hospitals best performing in Cumbria. This assessment is really important for our patients and will give them confidence in their local hospitals.”

The CQC market report will be issued quarterly and the information shared with other organisations with have a responsibility for ensuring people are protected from poor care.