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North Cumbria University Hospitals NHS Trust - 70 years of the NHS


Home > News > National figures show North Cumbria A&E performance improving

National figures show North Cumbria A&E performance improving

Posted on Friday 12th August 2016
National figures show North Cumbria A&E performance improving

Latest national A&E benchmarking data published by NHS England shows that North Cumbria University Hospitals Trust (NCUH) has been performing above the national average and improving consistently throughout 2016.

The data for June 2016 ranks the Trust that runs the Cumberland Infirmary in Carlisle and West Cumberland Hospital in Whitehaven, as 44th out of 138 Trusts with a major A&E department in England. This is a huge improvement since January, when the Trust was ranked 96th.

The national target is that 95% of patients should be seen, treated, admitted or discharged from A&E in under four hours. The national average for Trusts was 85.8% and  NCUH’s overall performance was 91%.

The data demonstrates continuous improvement for North Cumbria, with the Trust previously reporting being rated as 80th in February and 63rd in March – a leap of 19 places in just three months.

Helen Ray, chief operating officer, said: “The latest national data is extremely positive news and shows that, as a whole Trust, we are getting better at seeing patients more quickly. We are improving month-on-month, to go from being in the bottom third Trusts in the country to the top third, in just five months, is extremely encouraging.

“At the heart of this improvement is the dedicated A&E staff who constantly strive to improve services they deliver, I’d like to take this opportunity to thank them sincerely for their hard work.”

Members of the public are urged to only use A&E services for real emergencies. For all non-emergencies, the Trust urges people to use their local pharmacies and GPs as their first point of contact.

For more information, please visit NHS England’s website at