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North Cumbria University Hospitals NHS Trust - 70 years of the NHS


Home > News > Trust analyst scoops national award for emergency care

Trust analyst scoops national award for emergency care

Posted on Wednesday 14th December 2016

A member of staff’s hard work and efforts in monitoring activity in emergency care has seen North Cumbria University Hospitals NHS Trust (NCUH) win a national award.

Lan Ruddick, Lead Information Analyst for NCUH, created an ‘Ambulatory Care Dashboard’ to both monitor the activity level in Ambulatory Emergency Care (AEC) and also how it impacts on other areas within the Trust. The dashboard has been a huge success and was submitted to the Ambulatory Emergency Care Network’s (AECN) conference at the end of November, where the Trust picked up first  prize within the Cohort 9

Ambulatory Emergency Care is a service that provides rapid high quality assessment, investigations and treatment for patients who require an urgent specialist opinion, without necessarily requiring admission to hospital. The service is linked in closely with the Trust’s A&E department.

The Trust is signed up to the AECN, which is a national programme that enables healthcare teams to expand their ambulatory care services, leading to improved outcomes for patients. NCUH is part of a cohort of 14 Trusts all over in England. Being part of the Network means receiving hands-on support, developing staff and building on tried and tested models for ambulatory emergency care.

Lan said: “I’m thrilled that the Trust received the first place prize, as a team we’ve all worked incredibly hard to ensure the dashboard has been a success and that it is a useful tool for telling us the kind of care that works for our patients.”

The Ambulatory Care Network stated in their feedback: “The dashboard developed by North Cumbria University Hospitals contains all of the ideal elements and as such offers a well balanced view of the activity being carried out in the AEC unit as well as demonstrating the valuable contribution which this has made to improving ambulance handovers and medical outliers. The design elements of the dashboard are simple, clean and elegant.

“It was a worthy winner of the AEC Network Measurement Team Dashboard competition, standing out from those of the other 13 sites in the same cohort. It will be added to the AEC Network website and shared with other sites across the AEC Network as a model for how a whole suite of AEC data can be presented to best effect.”