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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

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Home > News > Public asked to play part in easing pressure on busy hospitals

Public asked to play part in easing pressure on busy hospitals

Posted on Thursday 14th January 2016
A and E entrance

North Cumbria University Hospitals NHS Trust has asked members of the public to help ease the pressure on busy hospitals.

North Cumbria University Hospitals NHS Trust has asked members of the public to help ease the pressure on busy hospitals.

The Cumberland Infirmary in Carlisle and West Cumberland Hospital in Whitehaven are currently seeing high numbers of patients which has resulted in pressures on bed availability, leading to a small number of non-urgent operations being postponed.

Helen Ray, chief operating officer for North Cumbria University Hospitals NHS Trust, said: “Our staff are continuing to work extremely hard to ensure patients are seen as quickly as possible and we are working closely with teams in primary, community and social care to ensure we are able to manage the demand across all areas.

“Unfortunately the level of emergency demand has meant we have had to continue to cancel a number of non-urgent operations. We appreciate that this is very disruptive to the patients affected and offer our sincere apologies for this. We will be working now to ensure we re-arrange any postponed operations as soon as possible. We are continuing to carry out day case procedures and clinically urgent operations.”

Despite the number of very poorly patients the hospitals are seeing, the Trust carried out nearly 400 operations last week (week beginning 4 January 2016) and a further 86 on Monday 11 January. Unfortunately 43 patients were cancelled last week and the Trust will endeavour to rearrange with patients affected as soon as possible.

Members of the public can help by only using A&E services for real emergencies. For all non-emergencies, the Trust urges people to use their local pharmacies and GPs as their first point of contact. This will help to make sure that when patients need emergency care they are seen quickly by our experienced teams of staff. Please also remember that 999 service should be used only for very serious health emergencies only including breathing problems, severe chest pain, unconsciousness, suspected stroke, severe blood loss and broken bones.

For more information and advice, please visit http://www.nhs.uk/staywell/