On this page, you will find some useful information concerning access to our services, especially for those patients who may struggle with communication issues due to language differences or learning disabilities.
Do you need support with an interpreter?
Our Trust has a support network for patients who may need the support of an interpreter to help guide them through appointments and healthcare.
You are always able to bring a relative or friend with you to help you. The Trust, also provides a service to help with language differences. Please let our staff know if you need this support. You can request this with our appointments team using the telephone number on your appointment letter. If you are unable to find this, just call the clinic you are attending and they can help to arrange an interpreter for you.
The Trust has a contract with like to use this servithe Cumbria Deaf Association to supply sign language interpreters to assist patients and relatives on a 24 hours a day basis. So do let our staff know if you would ce.
Communication Support Services are also available to patients post discharge, please contact: Deaf Vision, 3 Compton Street, Carlisle. Telephone number, 01228 607457.
To contact Deaf Vision's Social Work Services for help or advice, please telephone 01228 606434.
Please read the information concerning Equal Access for All which provides useful information on how health service provide accessible services. Below, there is also a useful hospital communication booklet which you could print out and bring with you if you have difficulty with communication.
The WELD blog aims to bring you the latest learning disabilities evidence that is published each week.
The site scans the most important websites, databases and journals and select evidence that is relevant to health and social care professionals with an interest in learning disabilities. Daily posts include summarised published evidence, policy guidance, reports and links to primary sources.
You can get access to the site by hovvering over this highlighted link.