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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

Home > Patients and visitors > Choosing your care

Choosing your care

Feeling poorly?

There is a range of services on your doorstep. Choosing the right one will ensure you receive the best possible treatment, allowing busy services like A&E to help those in most need.

RedarrowA&E or 999

A&E or 999 is for serious and life-threatening injuries and conditions only.

Accident and Emergency (A&E) departments provide immediate emergency care for people who show the symptoms of serious illness or are badly injured.

Dialling 999 and stating a medical emergency will result in a response vehicle being sent to your location. 

Lightgreenarrow Urgent Treatment Centres 

Urgent Treatment Centres are designed to treat and assess a variety of minor injuries and ailments including:

  • Cuts and grazes
  • Sprains and strains
  • Obvious broken bones (fractures)
  • Bites and stings
  • Infected wounds
  • Minor head injuries
  • Eye problems, such as minor eye infections, scratches or something that is stuck in your eye

Urgent Treatment Centres  are delivered by Cumbria Partnership NHS Foundation Trust, more information is on their website

Urgent Treatment Centres in North Cumbria are located at:

Keswick Community Hospital

Brundholme Road, Keswick, Cumbria CA12, UK
Tel: 01768 245678

Penrith Community Hospital

Penrith, Cumbria CA11 8HX

Open 24 hours

Tel: 01768 245 555

Workington Community Hospital - Primary Care Centre
Workington, Cumbria CA14 2RW
Tel: 01900 705000

YellowarrowGP (family doctor)

GP surgeries provide a range of services by appointment, including medical advice, examinations and prescriptions.

To make an appointment with your GP either visit or call the practice to make an appointment. You can find a GP Surgery number using the search tool on the NHS Choices website.

NHS 111

For urgent advice or treatment when your GP surgery is closed contact NHS 111 who can offer advice or refer you to the most appropriate service.

NHS Dentist

To register for an NHS Dentist you need to join NHS Cumbria's Dental Database so you can be allocated an NHS dental place when one is available where you live. You can register on the dental database online.

 For emergency dental treatment and advice in North Cumbria call 01228 603900.


A range of common illnesses and injuries can be treated at home by combining a well-stocked medicine cabinet with plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries.


Your local pharmacist can provide advice on common illnesses and the best medicines to treat them. Visit your local pharmacy when you are suffering from a common health problem that does not require being seen by a nurse or doctor.

To find the three nearest pharmacies to your current location, text ‘Pharmacy’ to 64746 and you will receive three free texts listing the three nearest pharmacies and their addresses.

(This service uses the location of a person’s mobile phone to return relevant results.Please note that by using this service, you give consent for your mobile operator to release their location to the service provider for the provision of the service.)