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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

Home > Patients and visitors > Inpatients > Leaving hospital

Leaving hospital

Throughout your stay we will discuss with you and your family the arrangements for your care once you leave the hospital.

Your leaving time

You will be notified by your nursing team when you are ready to be discharged so that you can make arrangements to be collected.

Discharge Lounge

The discharge lounge is a comfortable and relaxed area where patients can wait for medication letters and transport. Staff in the lounge can monitor patients and administer medication if required. The aim of the discharge lounge is to ensure timely discharge from inpatient ward areas and improve bed capacity.

The Cumberland Infirmary

The lounge is open 8.30am to 4.30pm seven days a week.  Refreshments and meals can be provided and there are toilet facilities.

Location - It is located close to the main entrance next door to the Medical Procedures Unit (MPU) – First right after the main reception and first door on the right. Floor map

Contact details -Direct line 01228 814471.


You will be expected to make your own transport arrangements for going home unless your consultant feels that there are special reasons why you need hospital transport. If you are on a low income or receive benefits you could get help with your transport costs.

Help with Travel costs

You may be able to claim a refund under the 'Healthcare Travel Costs Scheme' (HTCS) of the cost of travelling to hospital or other NHS premises for NHS-funded treatment or diagnostic test - find out if you may be eligible.

If you have a low income, you may be able to get help with NHS costs through the NHS Low Income Scheme (LIS) - find out if you may be eligible.

On arrival at the hospital, please ensure you make yourself known to reception staff in the relevant area.

You may see either your consultant or another doctor working in the same clinical team. You may see a nurse beforehand who may carry out some preliminary tests, such as measuring your blood pressure.


After you leave hospital your consultant will write to your GP to let them know about your care in hospital. If you need medication to continue your treatment at home, a member of staff will give this to you before you go. Please make sure you know how to take it before you leave. Your GP will give further instructions if necessary.


  • Have you given the ward clerk your forwarding address?
  • Have you been given an outpatient appointment if needed?
  • Have you given back any hospital property?
  • Have you got money to pay for your transport home, gas or electric meters, etc?
  • Have you got your house keys?
  • Have you told your relatives, friends or neighbours that you are coming home?
  • Have you received your discharge letter?
  • Does the ward have details of your GP?
  • Do you have a supply of medication to last until you see your GP?
  • Have you requested the return of any money or valuables?