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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

Home > Patients and visitors > Inpatients > When you arrive

When you arrive

When you arrive at the hospital, please go straight to the location indicated in your admission letter and let a member of staff know you have arrived. Our staff will check details such as your home address and your next of kin as they book you in for treatment.

Storing personal possessions
A member of staff will show you to the ward you are staying in and help you settle in. We will provide you with a bedside cupboard for your personal possessions. This does not lock so please do not use it for storing medication or anything valuable.

Please do not bring valuables or large sums of money. In exceptional circumstances, our nursing staff may be able to arrange for small items to be kept in custody.

North Cumbria University Hospitals NHS Trust accepts no responsibility for loss or damage to personal property.


If English is not a fluent language for you and you would like an interpreter to help you during your visit to the hospital, please contact our Patient Advice and Liaison Services and they will be able to help you.

If you are a hearing or speech-impaired patient and need a qualified communicator, please let our staff know (by fax or via Typetalk) and they arrange assistance.

Sign language interpreters

The Trust has a contract with Deaf Vision to supply sign language interpreters to assist patients and relatives on a 24 hours a day basis. You can find help with this also through our Patient Advice and Liaison Service.