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North Cumbria University Hospitals NHS Trust - 70 years of the NHS

Home > Using this site > A-Z guide to this website

A-Z guide to this website

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PALS leaflet - Cantonese

Description
Patient Advice and Liaison Service information leaflet in Cantonese
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-cantonese.pdf

PALS leaflet - English

Description
Patient Advice and Liaison information leaflet in English
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-english.pdf

PALS leaflet - Mandarin

Description
Patient Advice and Liaison Service information leaflet in Mandarin
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-mandarin.pdf

PALS leaflet - Polish

Description
Patient Advice and Liaison Service information leaflet in Polish
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-polish.pdf

PALS leaflet - Portuguese

Description
Patient Advice and Liaison Service information leaflet in Portuguese
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-portuguese.pdf

PALS leaflet - Turkish

Description
Patient Advice and Liaison Service information lealfet in Turkish
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-turkish.pdf

PALS leaflet - Urdu

Description
Patient Advice and Liaison Service information leaflet in Urdu
Url
/patients-and-visitors/inpatients/help-and-support/pals-translations/pals-urdu.pdf

parent-information-2012

Description
Information for parents about ear nose and throat procedures
Url
/for-gps/clinical-information/parent-information-2012.pdf

Patient Equality Report 201011

Description
Patient Equality report 2010/11
Url
/about-us/equality-and-diversity/documents/patient-equality-report-201011.pdf

Patient Experience Presentation

Description
Patient Experience presentation
Url
/about-us/trust-board/2012/july/papers/patient-experience-presentation.pdf

Patient Experience Toolkit

Description
Our Patient Experience Toolkit - a framework to improve partnership working with our patients
Url
/patients-and-visitors/choosing-our-hospitals/patient-experience-toolkit.pdf

Patient raises £7,500 with mountain pull

Patient raises £7,500 with mountain pull
Description
A former patient whose life was saved by staff on the Intensive Care Unit at West Cumberland Hospital has undertaken a remarkable charity challenge to say thank you.
Url
/news/2012/august/patient-raises-7,500-with-mountain-pull-.aspx

Patient reminder service rolls out at West Cumberland Hospital

Patient reminder service rolls out at West Cumberland Hospital
Description
Due to the success of North Cumbria University Hospitals NHS Trust's telephone reminder service for Outpatients, it has now been rolled out to all routine elective patients at West Cumberland Hospital in Whitehaven.
Url
/news/2012/may/patient-reminder-service-rolls-out-at-west-cumberland-hospital-.aspx

Patient Survey 2010

Description
Patient Survey 2010 report for the Trust Board meeting April 2011
Url
/about-us/trust-board/2011/april/papers/patient-survey-2010.pdf

Patient survey highlights good work in A&E

Patient survey highlights good work in A&E
Description
Accident and emergency services at North Cumbria University Hospitals have been given the thumbs up by patients, the results of a national survey published today show.
Url
/news/2012/december/patient-survey-highlights-good-work-in-ae.aspx

Patient transport service

Description
Frequently asked questions concerning the patient transport service
Url
/faq/patient-transport-service.aspx

patient-discharge-and-summaries

Description
A report on patient discharges and summaries for the May 2012 Trust Board
Url
/about-us/trust-board/2012/may/patient-discharge-and-summaries.pdf

patient-experience-and-quality

Description
Patient experience, safety and quality report for the February 2013 Trust Board
Url
/about-us/trust-board/2013/february/patient-experience-and-quality.pdf

patient-experience-and-safety

Description
Patient experience report to January 2013 Trust Board
Url
/about-us/trust-board/2013/january/patient-experience-and-safety.pdf

patient-experience-and-safety

Description
Patient experience and safety report to March 2013 Trust Board
Url
/about-us/trust-board/2013/march/patient-experience-and-safety.pdf

patient-experience-and-safety-front

Description
Patient experience and safety report to March 2013 Trust Board
Url
/about-us/trust-board/2013/march/patient-experience-and-safety-front.pdf

patient-experience-presentation

Description
Patient experience presentation to the November 2012 Trust Board
Url
/about-us/trust-board/2012/december/patient-experience-presentation.pdf

patient-experience-priorities-and-action-plan

Description
Patient experience, priorities and action plan for the November 2012 Trust Board
Url
/about-us/trust-board/2012/november/patient-experience-priorities-and-action-plan.pdf

Patients praise Endoscopy Unit

Patients praise Endoscopy Unit
Description
A recent survey of patients using the Endoscopy Unit at the Cumberland Infirmary found 93% rated the service and care they received as either excellent or good
Url
/news/2012/august/patients-praise-endoscopy-unit.aspx

patient-safety-experience

Description
patient safety experience trust board april 2013
Url
/about-us/trust-board/2013/april/patient-safety-experience.pdf

patient-safety-report-a-and-e

Description
CQC Patient Survey A & E for January 2013 Trust Board
Url
/about-us/trust-board/2013/january/patient-safety-report-a-and-e.pdf

patient-safety-walkabouts

Description
Report to the September 2012 Trust Board concerning patient safety walkabouts
Url
/about-us/trust-board/2012/september/patient-safety-walkabouts.pdf

pcpi-business-case

Description
PPCI business case report to the December 2012 Trust Board
Url
/about-us/trust-board/2012/december/pcpi-business-case.pdf

Performance Appendix A

Description
Appendix A of the Performance Report for the Trust Board meeting March 2011
Url
/about-us/trust-board/2011/march/papers/performance-appendix-a.pdf

Performance dashboard - Jan 2011

Description
Performance dashboard (appendix) for the January 2011 meeting of the Trust Board
Url
/about-us/trust-board/2011/january/papers/performance-dashboard.pdf
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